Yesterday we hosted a webinar with western Canada' s most award-winning blogger, Rebecca Bollwitt. We have a copy of the slideshow she presented to share with all of our stakeholders. Watch this short video to learn about how to engage with reviews, how to generate positive review engagement, and how to turn a negative review into a positive customer service moment.

During the webinar some participants inquired about where to get social media stickers to display. The Facebook and Twitter logos that Rebecca shared in the presentation were hand made. To get your own, Google search Facebook and/or Twitter logos, find one that is a high resolution and send it to a graphics store. Personalize it by adding your organization's handle and/or hashtag.
Get Trip Advisor's logo by following this link: https://www.tripadvisor.com/TripAdvisorInsights/n571/5-free-tools-remind-guests-write-reviews (look on the right hand side of the page) and Yelp's logo at this link: https://biz.yelp.com/blog/want-a-find-us-on-yelp-sticker-request-one-here.

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